How can I create and manage issues?

Creating issues is an easy way to collaborate with your team using Oculo. It allows you to highlight problems, request changes, and keep on top of progress on site from anywhere, anytime.


Key features covered: 

  • Creating a new issue
  • Adding comments and attachments, and updating status

Below is a video tutorial covering everything the article will explain.


Creating a new issue

  1. If you spot something within the 360 view that you would like to flag, click the Create issue button in the bottom right corner of the screen.

  2. You will notice the viewport dim slightly as this happens, and the cursor will change to a selection cross. Move the cursor to a corner of the area you wish to highlight, click and drag the cursor to form a rectangle. It's just like drawing a text box.

  3. Releasing the cursor will open up the issue creation page on the right hand side of the screen, where you will see the captured image at the top.


    Create Issue 2
  4. From here, you can input a title, category and description to annotate the captured image.
  5. You can also assign issues to fellow Oculo users in the Assigned to field. Clicking the arrow will provide the list of users that have access to your project, and creating a new issue assigned to a user will trigger an email to that user with a link back to the issue. 
  6. Once happy with the additional detail provided, select Create issue and look out for the green confirmation at the bottom of the screen.

  7. Your issue has been created, and will be visible as a tick symbol within the 360 scene.



Adding comments and attachments, and updating status

  1. Collaborating and updating team members couldn't be easier. Simply open an issue by clicking the yellow tick symbol to open up the issue pane.
  2. Add comments by clicking within the Add a comment section, write your comment, and hit Add comment. This will leave a log within the issue of what comment was added, who added it, and when.

  3. Attachments can also easily be added to issues by selecting the paperclip symbol. This will open up your file explorer to locate the files that you wish to add. This could be additional guides, certificates, photographs or any document to supplement the issue. Add a descriptor of the attachment before clicking Add comment.



  4. New issues have a default status of Open. The issue creator, or the issue assignee have the permission to update this status when required by clicking in the status section and selecting from the drop down list. The status can be used for filtering when reviewing issues in the Issue Dashboard.

 

You can now create, assign and manage issues in Oculo, great job!

 

Last updated: 19/01/22